Due to the personal nature of the products we sell, Condom Shop is unable to offer an exchange or money-back service, so please choose wisely before completing your purchase.
Condom Shop will only accept return of goods if the product is found to be faulty. Faulty products must be returned within 30 days of purchase. Once we have received the faulty product a replacement item will be sent to you. We will also refund any delivery costs incurred by you.
Before returning any goods please email us at [email protected] so that we know to expect the product and can organise a replacement if necessary.
Products to be returned should be sent to:
Bibra Lake DC